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Pass California

California-specific tool

Consumer Recovery Account claim guide

The account is a last-resort reimbursement path for certain direct losses caused by a real estate licensee. It is not general transaction insurance, and winning a case does not make payment automatic.

1

Qualifying misconduct

The loss must come from intentional fraud, misrepresentation, deceit, or conversion of trust funds in a transaction requiring a real estate license.

2

A final result

The claimant generally needs a final civil judgment, qualifying arbitration award, or criminal restitution order against the licensee.

3

Collection efforts

The claimant must make the reasonable asset search and collection efforts the statute requires, including pursuing other liable and able-to-pay parties when applicable.

4

A timely application

DRE must receive the application within one year after the judgment or restitution order becomes final.

Current statutory limits

$50,000

Maximum for one transaction

$250,000

Maximum attributable to one licensee

This is a legal process, not an exam-only checklist

Eligibility turns on the judgment, the evidence standard, collection efforts, timing, and statutory exclusions. Use DRE's application materials and obtain legal advice for a real claim. This page is an educational map, not a finding that anyone qualifies.

Common questions